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Support connector

PagerDuty analytics from your own data

Incidents from your PagerDuty account, analysis-ready.

Connect PagerDuty →Try a free tool on a sample

What you can learn from your PagerDuty data

Once PagerDuty is connected, these are the questions your data can answer. Each one has a free tool that shows the method on a sample first.

Anomaly detection

Days or numbers that look out of the ordinary.

Fits your incidents.

Try the free toolSee a sample report

Seasonality

Patterns that repeat by week, month or season.

Fits your incidents.

Try the free toolSee a sample report

Forecasting

What the next weeks or months may look like.

Fits your incidents.

Try the free toolSee a sample report

What data it brings

  • incidents: Incidents across all time, newest first (the latest 5000 are read): status, urgency, created and resolved dates, and the service id and name and the priority (no titles, notes or responders).

A question you can ask

“How many incidents are there by urgency?”

Ask it in your own words. You get the answer, with the steps that made it.

How to connect it

You connect with a key you create in your PagerDuty account. It takes a few minutes.

  1. In your MCP Analytics account, open Connectors and choose PagerDuty. The setup form opens there.
  2. In PagerDuty open Integrations, then Developer Tools, then API Access Keys, and choose Create New API Key. Admins and the Account Owner can create these keys.
  3. Tick Read-only API Key, give it a description, and copy the key. It is shown in full only once.
  4. Paste it into the setup form. The connection only reads incidents.

PagerDuty help page for this step →

We test the connection before we save it, so you know right away if a step was missed.

Open Connectors →

What we keep, and how to disconnect

We keep the key or login you give us, encrypted, and use it only to read the data you ask about. Other accounts cannot see your connections. To stop, open Connectors in your account and choose Remove on the PagerDuty row; that deletes the saved key. You can also cancel the key in PagerDuty itself.

Questions

What can I learn from my PagerDuty data?

You can see days or numbers that look out of the ordinary, patterns that repeat by week, month or season, and what the next weeks or months may look like. Each one has a free tool that shows the method on a sample.

Will this change anything in my PagerDuty account?

No. We only read. Nothing in PagerDuty is changed.

Can I use a file instead?

Yes. Export a CSV from PagerDuty and upload it. Connecting just saves you the export each time.

Can I combine PagerDuty with my other data?

Yes. Connect each source, then ask a question that names both.

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